Product Manager

Primary Responsibilities:

• Plan and direct Intelligent InSites product management and business analysis functions, objectives, and initiatives;
• Communicate and collaborate (in a proactive manner) with external and internal customers to analyze information needs and functional requirements, and deliver the following artifacts as needed:  functional requirements, product design specifications, and business requirements documents;
• Elicit product requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user product requests from the underlying true needs;
• Lead and direct customer user groups, and develop and define requirements from information gathered within these groups;
• Manage the integrations between the company and its market partners, write requirements to implement these integrations;
• Drive innovation into products through creative ideas and input to the technology team;
• Research best practices for products and develop requirements to fit the company;
• Analyze and research competitive products, market share, and penetration;
• Develop new and improved specifications to enhance the company’s product line to exceed competitive specifications;
• Use cases and screen and user interface designs to develop functional requirements;
• Provide product management for all product releases;
• Manage the launch of new products with respect to release communications, coordinating with the various departments and stakeholders, customer and partner training, and other launch activities;
• Develop and write user interface requirements for products;
• Be the liaison between the technology teams and support teams;
• Develop requirements specifications according to standard templates;
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs;
• Conduct studies and develop proposals/business models for new product opportunities;
• Coordinate with sales team in gathering sales and marketing feedback to enhance product specifications;
• Foster a success-oriented, accountable, and ethical environment within the company;
• Perform other activities and duties related to the business analyst role, as directed by management.

• Undergraduate degree required, preferably in MIS;
• MBA, or equivalent education preferred;
• Project Management Professional certification (PMP) preferred;
• 5-7 years of relevant experience required;
• Experience in using enterprise-wide requirements definition and management systems and methodologies required;
• Strong analytical and product management skills required, including a thorough understanding of interpretation of customer business needs and translating them into application and functional requirements;
• Excellent verbal and written communication skills required, with the ability to interact professionally with a diverse group, executives, managers, and subject matter experts;
• Excellent client and customer relationship skills required.